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Privacy Policy

CQ BV (“Company”) respects your privacy. This Privacy Policy Statement describes the ways we collect information from and about you, and what we do with the information, so that you may decide whether or not to provide information to us. If you do not agree with this Privacy Policy, you should not access this web site or use our products or services.

• This Privacy Policy applies to all web sites which are run by, or under the control of, CQ BV (collectively, the “site” or “sites”), and our products and services. CQ BV is the controller of this data. By accessing our sites or purchasing our products or services you agree to this Privacy Statement in addition to any other agreements we might have with you.
• This Privacy Policy does not apply to the data you input to our Products and Services, or the files generated using our Products and Services (“Your Content”). You act as the controller of Your Content.
• This Privacy Statement does not govern the practices of entities that our Company does not own or control, or entities that do not own or control our company or people that our Company does not employ or manage.

If you have any questions about this Privacy Statement, the practices or concerns of this site, please contact us.

Privacy Policy Statement

Our Collection of your Personal Information

The information we collect may include your personal information, such your first and last name, e-mail address, postal address, phone number, and other similar contact data, product and service selections and other things that identify you. We collect personal information from you at several different points, including but not limited to the following:

• when we correspond with you as a prospective purchasing agent or customer;
• when you place orders or purchase any of our products or services;
• when you provide data to process electronic payments (such as credit card information);
• when you visit our web site;
• when you contact us for help;
• when you attend our webinars, workshops or classes in any format; and

Our Use of your Personal Information

Our Company may use information that we collect about you to:

• deliver the products and services that you have requested;
• manage your customer relationship and provide you with customer and billing support;
• perform research and analysis about your use of, or interest in, our products, services, or content;
• communicate with you by e-mail, postal mail, telephone and/or mobile devices about products or services that may be of interest to you from us;
• enforce our terms and conditions;
• manage our business;
• perform functions as otherwise described to you at the time of collection.

Our Use and Disclosure of Third Parties to Process your Personal Information

CQ BV does not sell, share, rent, or trade any personal information with third parties for their promotional purposes. However, our Company uses third party trainers and consultants around the world to serve the needs of our business, workforce, and customers. In some cases, we may need to disclose or transfer your personal data within our Company or to third parties in areas outside of your home country. When we do so, we take steps to ensure that personal data is processed, secured, and transferred according to applicable law.

Our Security Measures to Protect your Personal Information

Our Company uses industry-standard technologies when transferring and receiving data exchanged between our Company and other companies to help ensure its security. This site has security measures in place to help protect information under our control from the risk of accidental or unlawful destruction or accidental loss, alteration or unauthorized disclosure or access. However, “perfect security” does not exist on the Internet. Also, if this web site contains links to other sites, our Company is not responsible for the security practices or the content of such sites.

Our Use of Cookies, Web Beacons, Web Analytics Services, and Links

Our web site uses “cookies.” Cookies are text files we place in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering for an account on our web site. However, once you choose to furnish the site with personal information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on our site. You have many choices with regards to the management of cookies on your computer. All major browsers allow you to block or delete cookies from your system. To learn more about your ability to manage cookies, please consult the privacy features in your browser.

Web Beacons: Our Company and third parties may also use small pieces of code called “web beacons” or “clear gifs” to collect anonymous and aggregate advertising metrics, such as counting page views, promotion views, or advertising responses. These “web beacons” may be used to deliver cookies that conform to our Company’s cookie requirements.

Web Analytics Services: We use Google Analytics, a service for the marketing analysis of the site provided by Google, Inc. Google Analytics uses cookies to allow us to see how you use our site so we can improve your experience. Google’s ability to use and share information collected by Google Analytics about your visits to the site is restricted by the Google Analytics Terms of Use available at http://www.google.com/analytics/terms/us.html and the Google Privacy Policy available at http://www.google.com/policies/privacy/. You can prevent Google Analytics from recognizing you on return visits to the site by disabling cookies in your browser. If you prefer to not have data reported by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

We may create links to other web sites. We will make a reasonable effort to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated with or authorized by our Company may have links leading to our site. Our Company cannot control these links and we are not responsible for any content appearing on these sites. Since this web site does not control the privacy policies of third parties, you are subject to the privacy practices of that third party. We encourage you to ask questions before you disclose any personal information to others.

Our Retention of your Personal Information

We will retain any personal information only for as long as is necessary to fulfill the business purpose for which it was collected. We will also retain and use your personal information for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

International Transfers of your Personal Information

Information collected from you will be stored and processed in Belgium

Your Access to and Updating of your Personal Information

We strive to keep all personal data that we hold accurate, complete and up-to-date. You have the right to correct or amend your personal data if it is inaccurate or requires updating. You may also have the right to request deletion of your personal data. Please note that such a request could be refused because your personal data is required to provide you with the products or services you requested, e.g. to deliver a product or to send an invoice to your e-mail address, or that it is required by applicable law.

If you believe that the information we hold about you is incorrect, incomplete or out-of-date, please contact us.

Access to Personal Information

Reasonable access to your personal information may be provided at no cost upon request made to our Company. If access cannot be provided within 72 hours, our Company will provide the requesting party a date when the information will be provided. If for some reason access is denied, we will provide an explanation as to why access has been denied.

Marketing Preferences

If you have provided us with your contact information, we may, subject to any applicable Spam Act or similar regulation, contact you via e-mail, postal mail or telephone about our products, services and events that may be of interest to you, including our newsletter.

E-mail communications you receive from our Company will generally provide an unsubscribe link allowing you to opt-out of receiving future e-mails or to change your contact preferences. E-mail communications may also include a link to directly update and manage your marketing preferences. Please remember that even if you opt out of receiving marketing e-mails, we may still send you important service information related to your accounts and subscriptions.

Changes to our Privacy Statement

Our Company may amend this Privacy Statement at any time by posting a new version. It is your responsibility to review this Privacy Statement periodically as your continued use of this web site represents your agreement with the then-current Privacy Statement.